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Wilkes-Barre VAMC ranks 71st in total VA system pending appointments

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The Wilkes-Barre VA Medical Center ranked 71st among VA health care systems with 61,464 pending appointments across its eight locations during the period ending April 1, according to the U.S. Department of Veterans Affairs.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 cautioning the VA’s data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

Debra Draper, health care director at the GAO, told the House Veterans Affairs Committee new patients may actually wait up to 70 days for an appointment when they first enroll for benefits.

The VA explains that when veterans apply for benefits, they are assigned to one of eight priority groups, with those need immediate care due to service-related disabilities placed in higher priority groups. Veterans who don’t have service-connected disabilities and who earn a higher income are placed in the lower priority groups.

HCS Rankings of Number of VA Pending Appointments
RankHealth Care SystemTotal Pending Appointments Scheduled
1North Florida/South Georgia VA HCS223,427
2Orlando VAMC222,410
3W. G. Hefner VA MC188,315
4James A. Haley VA Hospital186,532
5Tennessee Valley HCS181,752
6VA Central Texas HCS180,538
7VA Bay Pines HCS180,109
8VA North Texas HCS179,667
9VA Atlanta HCS178,524
10Michael E. DeBakey VAMC175,407
11VA South Texas HCS169,544
12Louis Stokes Cleveland VAMC167,840
13VA Caribbean HCS142,664
14Wm. Jennings Bryan Dorn VAMC141,389
15VA Loma Linda HCS133,544
16Durham VAMC126,763
17Fayetteville VAMC124,443
18VA Phoenix HCS122,936
19Hunter Holmes McGuire Richmond VAMC121,915
20VA Central Arkansas HCS112,183
21Birmingham VAMC110,401
22VA Northern California HCS108,619
23VA Gulf Coast Veterans HCS108,017
24Ralph H. Johnson VAMC107,406
25West Palm Beach VAMC107,244
26VA Greater Los Angeles HCS105,286
27VA Southern Nevada HCS103,902
28Edward Hines, Jr. VA Hospital99,885
29Mountain Home VAMC98,646
30Oklahoma City VAMC96,318
31VA Minneapolis HCS94,352
32VA Miami HCS92,086
33VA Eastern Colorado HCS90,091
34VA Pittsburgh HCS89,953
35Milwaukee VAMC89,946
36VA Southeast Louisiana HCS88,935
37Philadelphia VAMC87,272
38Hampton VAMC86,856
39Charles George VAMC84,653
40St. Louis, MO VAMC84,425
41Syracuse VAMC83,312
42Memphis VAMC81,470
43Robley Rex VAMC80,712
44Lebanon VAMC79,557
45VA Southern Arizona HCS78,868
46VA Long Beach HCS78,760
47VA Connecticut HCS78,565
48VA Boston HCS78,467
49VA San Diego HCS78,130
50VA New Mexico HCS76,725
51Chalmers P. Wylie Ambulatory VA HCS76,036
52VA New Jersey HCS74,936
53Kansas City VAMC74,397
54VA Ann Arbor HCS72,154
55Richard L. Roudebush VAMC71,904
56Salem VAMC71,407
57Harry S. Truman Memorial VA Hospital70,821
58Portland VAMC70,200
59Providence VAMC69,422
60Charlie Norwood VAMC69,054
61VA of the Ozarks HCS68,963
62John D. Dingell VAMC68,298
63Cincinnati VAMC68,185
64VA Central Alabama HCS65,478
65VA Western New York at Buffalo HCS65,126
66Montgomery VAMC63,562
67Muskogee VAMC63,126
68VA Northern Indiana HCS62,727
69Overton Brooks VAMC62,065
70Carl Vinson VAMC61,726
71Wilkes-Barre VAMC61,464
72VA Puget Sound HCS61,166
73Dayton VAMC60,183
74VA Salt Lake City HCS57,067
75Jesse Brown VAMC54,833
76VA Nebraska-Western Iowa HCS54,807
77VA El Paso HCS53,676
78Battle Creek VAMC53,182
79Marion VAMC52,658
80VA Texas Valley Coastal Bend HCS52,218
81VA Maine HCS52,001
82Washington DC VAMC51,937
83VA Eastern Kansas HCS50,420
84Hershel 'Woody' Williams VAMC50,206
85VA Maryland HCS49,667
86Albany Stratton VAMC49,552
87Martinsburg VAMC48,100
88VA Iowa City HCS47,971
89VA Alexandria HCS46,340
90VA Amarillo HCS45,752
91VA Montana HCS45,285
92Robert J. Dole VAMC45,223
93Northport Affairs VAMC44,451
94San Francisco VAMC43,707
95Bath VAMC43,057
96Wilmington VAMC42,667
97James E. Van Zandt Altoona VAMC41,545
98VA Pacific Islands HCS39,921
99Aleda E. Lutz VAMC39,443
100VA Central Western Massachusetts HCS39,364
101Louis A. Johnson VAMC39,196
102VA Sierra Nevada HCS37,663
103Manchester VAMC37,527
104VA St. Cloud HCS37,249
105VA Palo Alto HCS37,044
106White River Junction VAMC36,081
107VA Central California HCS35,252
108Lexington VAMC34,703
109Sioux Falls VAMC33,819
110James J. Peters VAMC33,584
111VA NY Harbor HCS32,821
112VA Illiana HCS32,691
113Madison VA Hospital32,634
114Fargo VAMC32,009
115Erie VAMC31,316
116Chillicothe VAMC30,131
117Roseburg VAMC30,085
118James A. Lovell Federal HCS29,100
119Boise VAMC28,819
120VA Central Iowa HCS27,134
121Poplar Bluff VAMC26,815
122VA Hudson Valley HCS26,663
123Tomah VAMC25,885
124VA Northern Arizona HCS24,560
125Beckley VAMC23,717
126VA Butler HCS23,438
127Coatesville VAMC21,420
128Tuscaloosa VAMC18,913
129Spokane VAMC18,726
130Cheyenne VAMC17,691
131VA West Texas HCS17,418
132VA Black Hills HCS16,080
133Edith Nourse Rogers Memorial VA Hospital15,907
134Jonathan M. Wainwright Memorial VAMC15,818
135Grand Junction VAMC10,781
136Oscar G. Johnson VAMC10,507
137Sheridan VAMC8,406
138Southern Oregon HCS6,896
139VA Alaska HCS5,001
Source: U.S. Veteran’s Administration

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